👤 Human Captioners. Not AI.
Reliable Amazon Captioning Services for Enhanced Accessibility
Any Video · Any Platform · Any Caption Format
Amazon captioning services start at $1 per minute for English captions and $7 per minute for other languages. Human captioners prepare multi-language captions for Prime Video delivery, with standard delivery in 2 to 3 business days. Call 1-800-230-7918.
Trusted by broadcasters, filmmakers, universities, businesses, healthcare providers, and content creators.
Accessibility and broadcast
standards supported
1000+ Google reviews
Rush delivery within 2 to 24 hours
Industry expertise
No commitment · Secure & confidential · Broadcast & platform-ready files
🎬 Broadcast deadline or launch this week? Rush delivery within 2 to 24 hours. Get your captions today
Closed Captions & SDH
Speaker labels, sound effects & non-speech audio
Broadcast Caption Standards
SCC and CEA-608/708 delivery available
Streaming & Platform Files
SRT, VTT and platform-ready caption files
Human Timing & Review
Accuracy, synchronization & readability checked
Multilingual Captioning
Human captioners across 100+ languages
Preparing a title for Prime Video and need captions that support Federal Communications Commission (FCC) caption quality standards or Americans with Disabilities Act (ADA) accessibility requirements? Here is what closed captioning includes, what it costs, and how fast it delivers.
Closed captioning adds time-synchronized text to video content, including spoken dialogue, speaker identification, sound effects, and music cues. Viewers can turn captions on or off based on their accessibility needs or viewing preferences.
Closed captions help broadcasters, businesses, educators, and content creators make videos more accessible for deaf and hard of hearing audiences while supporting FCC and ADA accessibility requirements. If you have any questions or need assistance, call us at 1-800-230-7918.
Vanan Services provides closed captioning services for Amazon Prime Video, formerly Amazon Instant Video. Our Prime Video captioning services cover English and foreign-language captions, Subtitles for the Deaf and Hard of Hearing (SDH) and subtitle translation, and our captioning services for Amazon prepare each file to the timed text requirements Amazon publishes.
Closed Captions vs Subtitles vs SDH
| Type | Purpose | Content included |
|---|---|---|
| Closed Captions | Accessibility | Dialogue, speaker identification, sound effects, and audio cues |
| Subtitles | Language translation | Translated dialogue without accessibility sound cues (subtitling services) |
| SDH Captions | Accessibility for deaf and hard of hearing viewers | Dialogue, speaker identification, sound effects, and music descriptions |
| Forced narratives | On-screen text and foreign-language lines the viewer must understand | Shown even when captions are off; Prime Video asks for one file per dubbed audio language |
Create Engaging Content with Amazon Captioning Services
Distributing your video on a large platform like Amazon comes with its specific requirements. For titles in the US, Prime Video requires English captions. Vanan Services captions movies, series and broadcast programs for filmmakers, studios and distributors.
Amazon captioning services start at $1 per minute for English captions and $7 per minute for other languages. Here is what the rate includes and what changes it:
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Includes: caption creation, basic formatting, and quality checks
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Deliverables: platform-ready caption files for Amazon workflows
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Extra charges may apply for heavy audio cleanup, complex speaker labeling, or custom style guides
For an exact quote, call 1-800-230-7918; your exact quote is confirmed in writing.
Make your Amazon content accessible to more viewers. Our captions are accurate, grammatically sound and timed to the spoken word, with every line checked before delivery.
With our Amazon video closed captioning services, your video becomes accessible to viewers who are deaf or hard of hearing. We produce captions to meet FCC caption quality standards and to support your accessibility obligations under the ADA; the player and the platform that carry your video also play a part in accessibility.
If you're a filmmaker or content creator based in New York, our NYC captioning services offer tailored solutions that align with Amazon’s compliance standards.
We are backed by a strong team of experienced professionals who provide captions to turn your viewers into an engaged audience. The team at Vanan Services follows strict quality assurance (QA) processes for all captioning services, and every file is reviewed against the final audio before delivery. Contact 1-800-230-7918 if you require assistance.
Amazon captions enable viewers who are deaf or hard of hearing to enjoy, engage with and understand the video content true to its meaning.
Vanan Services, Inc.
224 W 35th St #1206-5,
New York, NY 10001.
(646) 481-2955
Monday to Friday: 24 hours
Saturday & Sunday: 6 AM to 10 PM
Our online support is available 24/7. For quick assistance, click the button below.
What does Prime Video require from a caption file?
Prime Video accepts caption files in seven timed text formats with no timecode offset, matched to the length and frame rate of the video, and, for titles in the US, include English captions. Here is each requirement and how we prepare your file for it.
| Requirement | What Prime Video asks for | How we prepare your file |
|---|---|---|
| File format | SRT (SubRip), SCC (Scenarist Closed Caption), DFXP (Distribution Format Exchange Profile)/TTML (Timed Text Markup Language), iTT (iTunes Timed Text), EBU-STL (European Broadcasting Union subtitle format), SMPTE-TT (Society of Motion Picture and Television Engineers Timed Text) or Lambda Cap | We confirm your delivery format before work starts; SRT, SCC, DFXP/TTML and iTT are on our format list |
| Timecode origin and length | No timecode offset: timings run from the video's 00:00 origin and the file matches the length of the video | Conformed to your final video before delivery |
| Frame rate | Frame-based files match the frame rate of the video, with drop or non-drop noted for 29.97 and 59.94 | Timed to your video's frame rate |
| Character encoding | UTF-8 text encoding | Ask us when you order |
| Titles in the US | English captions for every title in the US locale | English captions, with SDH on request |
| Captions or subtitles | Captions or SDH preferred over subtitles alone | SDH with speaker labels and sound descriptions |
| Japanese titles | Japanese timed text delivered as Lambda Cap | Ask us when you order |
| Dubbed audio | A separate forced narrative file for each dubbed audio language | Ask us when you order |
| Positioning | Caption positioning supported in Lambda Cap and iTT only | Captions placed clear of on-screen text in those formats |
| Subtitle reading speed (Prime Video Subtitling Guidelines) | Up to 17 characters per second for adult programs and 13 for children's programs; up to 42 characters per line and 2 lines | Translated subtitles condensed to these limits |
Requirements are taken from Amazon Video Central's Captions and Subtitles for Playable Assets and Prime Video Subtitling Guidelines, checked on 4 November 2026. Amazon's own review decides whether a file is accepted.
99+% Accurate Captions with Free Revisions & Strict QA Checks
Our captions meet a 99+% accuracy standard.
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How we measure: QA reviewers compare captions to the final audio, checking verbatim meaning, spelling, punctuation, speaker IDs, and sound cues.
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Timing/sync: timecodes are aligned to speech onsets/offsets and checked for drift.
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Readability: we enforce line-length and reading-speed limits, with clean line breaks and safe caption positioning.
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Speaker labels and sounds: speaker names are added where the speaker cannot be seen, and sound effects and music are described in square brackets, following the delivery platform's style guide first.
Our Captioning Process: 100% Human Captioners
Human Transcription
Professional native-language captioners transcribe every word, sound effect, and music cue. No automatic speech recognition is used.
Upload Your File Now →Caption Editing & Sync
Human editors time-code every line and verify synchronization, speaker identification, punctuation, and placement.
Vanan 3-Pass QA
A senior reviewer checks accuracy, timing and completeness before delivery.
Start your order →Every caption is created and verified by human captioners. We never deliver machine-generated captions.
✓ Response within minutes ✓ Free revisions for 30 days after delivery
ADA & FCC Compliant Captions for Accurate, Accessible Viewing
We produce captions to meet FCC caption quality standards and to support accessibility under the ADA, and our professionally trained captioners follow formal quality guidelines aligned with FCC closed-caption metrics:
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Accuracy: careful verbatim editing, spelling, and speaker identification
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Synchronization: captions timed to match spoken audio
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Completeness: full dialogue plus meaningful non-speech audio
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Placement: readable positioning that avoids covering key on-screen text
We also apply accessibility best practices consistent with the Web Content Accessibility Guidelines (WCAG) to support inclusive viewing across devices.
Amazon-Ready Captions: SRT, SCC, Multilingual & QC Pass
Standalone captions: SRT for Prime Video; WebVTT (Web Video Text Tracks) for web players
Broadcast captions: SCC, also accepted by Prime Video
Embedded captions (in-file) or burned-in/open captions on request
Multilingual captions and subtitle translations with native-speaker review for natural phrasing, timing, and readability
Deliverables include timecoded files plus a final quality control (QC) pass for sync, speaker IDs, and formatting consistency
Secure Amazon Captioning Services By Experts
If security is your concern, your files move through secure transfer and access is limited to the team assigned to your project. Need captions in a hurry? Our services deliver fast without sacrificing quality, helping you meet tight deadlines and keep your content publishing schedule on track.
We also specialize in YouTube closed captioning services, ensuring your videos on YouTube meet accessibility standards and are optimized for a broader audience.
Our captioners sign a non-disclosure agreement (NDA) before working on any new project. Thus, once you hand over your video to us, its security is our priority.
Our captioning team has experience across industries and genres, from series and films to corporate and educational video. Our experienced captioners work worldwide and are assigned by language and accent. Reach a global audience with our multilingual captioning services.
Whether you need captions in English, Spanish, or other languages, we ensure accurate translations and seamless integration. Our Amazon Prime closed captions are prepared for video on demand (VOD) delivery, so viewers who are deaf or hard of hearing can follow your title.
We also provide Spanish, French, Portuguese, Hindi, Thai, German, Italian, Japanese, Chinese, Vietnamese, Greek and Telugu subtitling services to cater to diverse global audiences.
Closed Captioning Rates & Turnaround
Closed captioning is priced per minute of source video, based on length, language, and delivery requirements, and human-produced to a 99+% accuracy standard. English captions start at $1/min; foreign-language captioning starts at $7/min. Your exact quote is confirmed in writing within minutes.
| Service | Starting From | What It Is |
|---|---|---|
| Subtitle translation (different language) | $11.20/min | Transcription plus translation bundled. See our closed captioning translation services |
| Foreign-language captioning (same-language, non-English) | $7.00/min | Time-coded captions in the video's own language, across 100+ languages |
| Burned-in captions (open captions) | $5.00/min | Captions permanently embedded in the video, ideal for social and viewers on mute |
| English closed captions (SRT / VTT / SCC) | $1.00/min | Same-language, time-coded caption file for Prime Video, YouTube, Vimeo, a learning management system (LMS) or broadcast |
Turnaround
Delivery time depends on file duration and language specification. The tiers below apply to English and top major languages, with or without a script; longer files and rare-language projects receive an exact delivery date, confirmed in writing with your quote.
| Tier | Delivery |
|---|---|
| Standard | 2 to 3 business days |
| Rush | Rush delivery within 2 to 24 hours |
The exact rush time depends on file length, language and audio quality, and your quote confirms it.
Ways to lower your cost: pick standard delivery, or send a bulk order: we offer discounts on bulk orders and special discounts for students and non-governmental organizations (NGOs).
Ballpark Examples
| Project | Service | Typical Starting Cost |
|---|---|---|
| 10-minute video, English captions | Closed captions (SRT/VTT) | from ~$10 |
| 30-minute video, captions burned into the file | Burned-in (open) captions | from ~$150 |
| 20-minute video, Spanish-language captions | Foreign-language captioning | from ~$140 |
Illustrative only, based on clean single-speaker audio and standard turnaround. Your exact quote is confirmed in writing within minutes.
Human captions or automated captions for Prime Video?
| Method | Typical accuracy | Speaker labels and sound descriptions | Turnaround | Starting price | Best for |
|---|---|---|---|---|---|
| Automated captions | Varies with audio quality; needs editing | Availability varies by tool; manual review may be required | Varies by tool and video length | Lower; varies by tool | Drafts you will correct yourself |
| Human captions (Vanan Services) | 99+% accuracy standard | Included in SDH | 2 to 3 business days; Rush delivery within 2 to 24 hours | From $1.00/min (English) | Files you will submit to Prime Video |
Automated captions are fine for a draft you plan to correct yourself. For a file you will submit to Prime Video, human captioning gives you speaker labels, sound descriptions and timing that have already been checked against the video.
Not sure yet? Start with a free captioning trial. Upload a short clip and see the quality first.
Professional Captioning Services for All Industries
Amazon Video or Prime platform offers significant potential for your content to gain worldwide viewership. Video content from several industries is distributed over this platform. Vanan Services offers its valuable captioning services to many industries for showcasing their video.
Our talented captioners offer accurate, engaging, and quick video captioning services for all videos. If you have educational videos that need captioning, we can help you.
We also specialize in broadcast captioning services, ensuring that live and pre-recorded broadcasts reach all audiences with precise and timely captions.
Our affordable captioning services cater to all project sizes, with competitive pricing, discounts on bulk orders and special discounts for students and NGOs, and customized solutions that fit your budget without compromising quality.
We also provide corporate video captioning services to ensure your business communications are accessible and professional.
Captioned educational videos give students who are deaf or hard of hearing equal access to lessons and help schools meet their accessibility obligations.
Vanan Services prepares Amazon Prime Video caption and subtitle files to the requirements Amazon publishes on Video Central. Amazon's own review decides acceptance, and our final checks cover the file structure and timing issues listed in Amazon's published guidance.
How Vanan Compares on What Buyers Check
| What Buyers Compare | Typical Providers | Vanan |
|---|---|---|
| Price for English captions | Varies by provider | From $1.00/min |
| Foreign-language captioning | Varies; some offer English and Spanish only | 100+ languages, from $7/min |
| Accuracy | Varies: automated, AI with human review, or human | 99+% accuracy standard, 100% human captioners, never machine-generated |
| Compliance | Varies by provider | Produced to meet FCC caption rules (Code of Federal Regulations, 47 CFR 79.1); supports accessibility work under the ADA, Section 508 (WCAG 2.0 AA), the 21st Century Communications and Video Accessibility Act (CVAA) and the European Accessibility Act (EAA); SCC and MacCaption (MCC) broadcast delivery |
| Turnaround | Varies | Standard 2 to 3 business days · Rush delivery within 2 to 24 hours; fixed quotes, free revisions for 30 days |
| Track record | N/A | 17+ years · 189,000+ minutes captioned · 4.9★ from 2,456+ reviews |
Free Revisions Policy: Request Fixes Based on Original Media Files
Revisions Policy: Revisions are free for 30 days after delivery when the changes are based on the original media/source file. To request fixes, send one of the following:
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An issue list (line/timecode + correction)
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A marked-up caption file using track changes/comments
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A screenshot or note with exact in/out timecodes
We’ll review, confirm the update scope, and return the corrected caption file in the same requested format.
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[Music]
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Welcome to
World Wide Business
I'm Kathy Ireland.
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Despite the ubiquity
of audio and video
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today's need for the
typed word is more
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And no one answers this
growing need better
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than Vanan Services.
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00:00:00,000 --> 00:00:19,552
[Music]
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00:00:19,552 --> 00:00:23,323
Benvenuti a
World Wide Business
Mi chiamo Kathy Ireland.
3
00:00:23,323 --> 00:00:26,126
Nonostant l'ubiquità
di audio e video
4
00:00:26,126 --> 00:00:30,263
oggi più che mai, la
parola stampata
è importante.
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00:00:30,263 --> 00:00:33,033
e nessuno risponde a
questa necessità
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00:00:33,033 --> 00:00:34,934
meglio di Vanan Services.
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00:00:00,000 --> 00:00:19,552
[موسيقى]
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مرحباً بكم في
"وورلد وايد بيزنيس"
أنا كاثي آيرلاند
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بالرغم من انتشار
السمعي البصري
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فإن الحاجة للكلمة
المطبوعة أصبحت اليوم
أكبر من أي وقت.
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ولا أحد يلبي
هذه الحاجة المتزايدة أفضل
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من "خدمات فانان".
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00:00:00,000 --> 00:00:19,552
[Musique]
2
00:00:19,552 --> 00:00:23,323
Bienvenue dans
"World Wide Business"
Je suis Kathy Ireland.
3
00:00:23,323 --> 00:00:26,126
Malgré l'ubiquité
de l'audio et de la vidéo,
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00:00:26,126 --> 00:00:30,263
aujourd'hui le besoin du
mot tapé est plus
important que jamais.
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00:00:30,263 --> 00:00:33,033
Et personne ne répond
à ce besoin croissant mieux
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00:00:33,033 --> 00:00:34,934
que "Vanan Services".
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00:00:00,000 --> 00:00:19,552
[Música]
2
00:00:19,552 --> 00:00:23,323
Bem-vindos
World Wide Business
Me chamo Kathy Ireland.
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00:00:23,323 --> 00:00:26,126
Apesar da onipresença
de audio e video
4
00:00:26,126 --> 00:00:30,263
hoje a necessidade pelas
palavras escritas são mais
importante que nunca
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00:00:30,263 --> 00:00:33,033
e nada responde essa
crescente necessidade melhor
6
00:00:33,033 --> 00:00:34,934
que Vanan Services
1
00:00:00,000 --> 00:00:19,552
[Música]
2
00:00:19,552 --> 00:00:23,323
Bienvenidos
World Wide Business
Soy Kathy Ireland.
3
00:00:23,323 --> 00:00:26,126
Pese a la omnipresencia
del audio y vídeo,
4
00:00:26,126 --> 00:00:30,263
hoy la necesidad por las
palabras escritas es más
importante que nunca.
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00:00:30,263 --> 00:00:33,033
y nadie responde a esta
creciente necesidad mejor
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que Vanan Services
Captioning Services For Global Audience
Our services are not limited to a single dialect. We have linguistic experts from around the world who can provide captions in local and foreign languages. Whether you need captions for Netflix, television, ads, films, or presentations, our team is ready to help.
If you’re looking for high-quality film captioning services, we ensure your film’s narrative is accessible to a global audience with precise, engaging captions.
Our linguistic experts have fluency in more than 100 languages, and are well versed with the culture.
Thus, they know exactly what will appeal to the target audience. Our captions are crafted keeping in mind the preference of the audience so that they enjoy the content thoroughly.
We also offer affordable Amazon video captioning services, with captions for non-verbal sounds as well as dialogue. Multilingual captions take your video past language barriers and make it accessible to viewers who are deaf or hard of hearing. Each file is prepared in a timed text format Prime Video lists as accepted, such as SRT or SCC.
For creators looking to refine their content before distribution, we also support seamless workflows through our post-production captioning services, helping ensure that every video is fully prepared for audience engagement.
Some of the languages we caption include:
We prioritize the security of your media files. Our robust security protocols ensure that your content remains confidential throughout the captioning process. Got questions? Our dedicated customer support team is available 24/7 to assist you with any queries or issues related to your Amazon captioning needs.
Which add-ons are available and may cost extra?
Amazon Captioning services often need options beyond basic captions.
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Speaker IDs and on-screen speaker labels
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Timestamps at requested intervals
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Verbatim vs. edited captions, plus SDH sound effects
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Custom style guide and Amazon-specific formatting requests
File Formats
What is your workflow from upload to delivery, including QA/QC?
Amazon Captioning Services customers need to know who does the work and how quality is checked.
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Step 1: Upload video/link and any script or glossary
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Step 2: Professional captioner creates time-synced captions
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Step 3: Independent QA reviews accuracy, sync, and formatting
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Step 4: Final QC exports platform-ready files for delivery
Why are Prime Video caption files rejected, and how do we check for it?
Prime Video caption files can be rejected for file structure, formatting and timing errors, and checking those elements before submission helps find them. Amazon lists the first four below on its SRT file content information and troubleshooting page.
| Common cause | Our check before delivery |
|---|---|
| Plain text with no counter numbers or timecodes | Every SRT entry has a sequential number and start and end times |
| Unsupported characters and emojis, such as the ♪ symbol | Music is described in words in square brackets, such as [upbeat music] |
| Style tags that do not open and close in order | Italic, bold and underline tags checked so each one closes in the right place |
| Font attribute values without quotation marks | Attribute values quoted |
| A start offset, or a file that runs past the end of the video | Timings run from the video's 00:00 origin and end within its length |
| A frame rate that does not match the video | Frame-based files timed to the video's frame rate |
| Missing English captions for a US title, or a missing forced narrative for a dubbed track | Your quote confirms which files your release needs and which we will prepare |
If Prime Video still returns an error after you submit, send us the message and the file and we will check it against your video. Amazon's own review decides acceptance.
Do you offer bulk discounts and monthly rate cards for recurring work?
Amazon Captioning Services for ongoing teams often need predictable monthly budgeting.
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Volume discounts available for high-minute orders
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Monthly recurring rate cards available for steady Amazon pipelines
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Consolidated invoicing options for procurement workflows
What do you need from me to start, and how do you handle unclear audio or multiple speakers?
Amazon captioning services start sooner when key inputs are provided upfront.
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Send: video file or shareable link
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Optional: script, speaker names, brand glossary, style preferences
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Unclear audio: we flag sections and confirm wording with you
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Multiple speakers: consistent speaker IDs and timing notes
Case Study: English to English | Captioning & Transcription for Amazon Prime Content
Client Information
Client Industry: Media & Entertainment (Reality Travel Series Production)
Location: United States
File Information
File Type & Duration: Video (mp4), 24 minutes 11 seconds
Goal
The client, an independent producer preparing to release a 10-episode reality travel series on Amazon Prime Video, required captioning that strictly complied with Amazon’s delivery specifications. With the intention of securing platform acceptance, the client requested services only for the first episode as a pilot submission. Although the client had an original script with voiceovers and narration, it lacked transcription for spontaneous interviews and ad-lib segments, elements essential for accurate captions. The client emphasized the need for closed captions that could be toggled on/off, aligning with Amazon's standard for non-fiction content.
Key Challenges
- Compliance with Amazon's technical and editorial guidelines
- Partial script availability: The script included narration and VO lines but omitted interviews and natural dialogue.
- Content complexity: The video involved 3 to 5 speakers with varying tones and unscripted segments.
- Time sensitivity: The client required rapid turnaround to assess Amazon’s acceptance before commissioning the rest of the series.
Speakers & Languages
Number of Speakers: 3 to 5
Language: English (source and target)
Delivery Time
Turnaround Time: Within 2 business days
Strategy
The Vanan team initiated the project by first validating the client's Amazon compliance requirements. Despite the script provided, the team opted for a verbatim transcription approach to accurately capture unscripted interviews and commentary. Time codes were omitted per client direction, and the final output was formatted as an .srt caption file suitable for Amazon Prime submissions. Continuous communication with the client ensured clarity on deliverables, with a focus on delivering high fidelity captions that met both accessibility and technical compliance standards.
Results
- High-quality .srt file delivered, meeting Amazon’s togglable closed caption standards.
- Customer validation achieved: The client was confident enough in the deliverables to consider captioning the remaining 9 episodes.
- Streamlined process: Efficient project management led to on-time delivery with no revision cycles required.
- Service alignment: Successfully met platform compliance for a major streaming service, aiding in content readiness for distribution.
Testimonial
"I wasn’t sure what Amazon would require, but Vanan handled everything seamlessly. The captions were accurate and exactly what I needed for submission. Looking forward to working on the remaining episodes!" - Michael, Media Industry
How to Find Us?
Frequently Asked Questions
Yes. We caption Prime Video titles in English and 100+ other languages and prepare each file to the timed text requirements Amazon publishes on Video Central: an accepted format, timings that run from your video's 00:00 timecode origin, and timing checked line by line. Amazon's own review decides acceptance.
Yes. SDH tracks add speaker identification and descriptions of sound effects and music to the dialogue. Prime Video prefers captions or SDH over subtitles alone, so we prepare SDH as its own track whenever your title needs one.
Yes. Every episode is captioned to one style sheet, with the same speaker names and timing conventions across the season, and the delivery schedule is agreed before work starts. Bulk orders receive discounts.
A senior reviewer checks every file for accuracy, timing and completeness against the final audio. A final quality check then confirms the format, the 00:00 timecode origin and the frame rate against Prime Video's published file requirements.
Yes. Native linguists translate subtitle tracks in 100+ languages from the same timed master and keep each line within Prime Video's reading-speed limits. Subtitle translation starts at $11.20 per minute.
Amazon captioning services start at $1 per minute for English captions and $7 per minute for other languages. Burned-in captions start at $5 per minute and subtitle translation at $11.20 per minute. We offer discounts on bulk orders and special discounts for students and NGOs. Send your runtime for a free quote.
Yes. Captioners sign non-disclosure agreements, files move through secure transfer, and access is limited to the team assigned to your title.
Upload the video or share a secure link, tell us the delivery route, languages and deadline, and we return caption files ready for you to submit. You receive the price and delivery date in writing before work starts.
Yes. Requirements differ by territory: English captions are required for titles in the US locale, Japanese timed text must be delivered as Lambda Cap, and Prime Video asks for a separate forced narrative file for each dubbed audio language. Tell us the release territories and audio languages, and your quote confirms which of those files we will prepare.
